Work Experience
Automation Engineer / Systems Engineer (Internal Tooling & Platform Automation)
Prairie IT Services | 5 / 2019 - Current
Built and operated internal automation platforms and reliability tooling supporting managed production environments. Developed solutions to reduce manual toil, standardize system behavior, and introduce software-driven control systems for monitoring and remediation.
Key Accomplishments:
- Architected and maintained an internal PowerShell automation library of reusable components, standardizing operations and reducing manual intervention.
- Designed composable function frameworks for Exchange Online and Microsoft 365 administration, replacing point-and-click workflows with version-controlled automation.
- Built automated ticket-generation and workflow orchestration systems integrating monitoring data with service management pipelines, improving operational throughput and predictability.
Reliability, Monitoring & Self-Healing Systems
- Designed automated monitoring and remediation pipelines to detect system instability and trigger corrective workflows, reducing unplanned downtime and frontline support escalations.
- Implemented self-healing automation for system file corruption detection and repair, improving system stability and decreasing recurring incident volume.
- Developed failure-detection pipelines attaching structured diagnostic data to incident tickets, accelerating root-cause analysis and resolution.
Production Operations & Control Systems
- Built automation to enforce operational contracts around backup reliability, improving success rates by 20% through detection, validation, and automated recovery workflows.
- Designed repeatable control processes for cybersecurity audits and system health checks, formalizing operations with automation, internal tooling, and documentation.
AI Literacy & Prompt Optimization Platform - Founder & Product Engineer
2025- Present
Designed and built an AI literacy and prompt optimization platform that helps users systematically improve the quality, reliability, and usefulness of AI outputs using composable optimization strategies.
- Architected and implemented a full-stack web application using MongoDB, Express, React, and Node.js.
- Designed a modular prompt optimization engine encoding proven communication and reasoning patterns with a focus on creating an experiential learning journey to develop AI literacy skills.
- Built a mature automated test suite spanning unit, integration, and end-to-end tests, using AI-assisted test generation with manual review to enforce behavioral contracts and prevent regressions.
- Applied specification-first and test-driven development practices, treating tests as executable contracts governing system behavior, reliability, and user-facing expectations.
- Developed and validated a novel AI-first, spec-driven development workflow that accelerates software delivery while preserving control boundaries, correctness, and system integrity.
- Currently preparing the platform for public launch with a focus on production readiness, security hardening, accessibility, and user experience.
Skills
Programming:
- Languages: JavaScript, Python, PowerShell
- Frameworks & Stacks: Node.js, Express, React, MongoDB (MERN)
- Automation & Scripting: PowerShell, Python, Bash
- Testing & Quality: Automated Testing, AI-Assisted Test Generation, Systematic Program Design
Production Systems & Automation:
- Self-Healing Systems & Remediation Pipelines
- Internal Tooling & Platform Automation
- Monitoring & Observability
- CI/CD principles and test-driven release workflows
- Reliability Engineering Foundations
Data Analysis & Problem Solving:
- Analytical problem-solver with a strong background in mathematics, data analysis, and statistical modeling. Proven track record of identifying issues and finding creative solutions to improve operational efficiency and reliability.
- Experience devising and conducting scientific experiments as part of a research and development program.
- Familiar with design thinking and user experience design methodologies to inform business and product development.
Soft Skills:
- Exceptional communication skills. Able to explain complex technical information to non-technical audiences.
- Continuous learner and skilled practitioner of strengths-based coaching and knowledge management.
Education
Bachelor of Science
The Evergreen State College
Professional Development
Completed individual courses in Computer Science, Data Science, Mathematics, Design, Business, and Psychology through Coursera, Ed-X, Udemy, Pluralsight, and other sources.
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